FREQUENTLY ASKED QUESTIONS

Riding out on the trails is a fun and exhilarating experience but you do need to be careful and pay attention to what is around you. There are inherent risks involved with trail riding and common sense is a must. Prior to sending you out for your adventure, we will give you a thorough briefing as we want you to have nothing but a great and safe ride.

All passengers riding need to watch the attached safety videos and be prepared to sign acknowledgment of this upon check in.

https://www.youtube.com/watch?v=Ikg0Z0mYiVk

https://vimeo.com/827756470

We all have to start somewhere and our trails cater to all levels of riders. We also provide guided adventures which will ensure you see the best our backyard has to offer but will also keep you firmly in your comfort zone.

The vehicles are very easy to drive and have automatic transmissions. You will be given a thorough pre-ride briefing to explain how they operate.

All renters/operators must hold a valid drivers license. Age for off-road RZR vehicles is 18+ years and on-road slingshot vehicles are 21+ years of age.

We get a lot of sun in Southern Arizona so we always suggest packing your sunscreen even during Fall and Winter. People should wear long sleeves and long pants with closed-toed shoes, especially if you want to take a wander around our beautiful backyard. You should bring plenty of water and trail type snacks and or a packed lunch. We will provide you with a cooler free of charge, and have additional add-ons if you would like to purchase ice, water, or gatorade.

We can never say never but each vehicle is equipped with a GPS Navigation system (dash mounted tablet) and the trail map for your riding location will be pre-loaded. In the event you do not return by the expected time we do have a number of procedures to come and find you with the last resort being an alert beacon which will mount a full search and recovery operation to your location.

Vehicles take 91 premium Octane only! 

All vehicles are filled up before they are rented out, and we expect them to return full.  If a vehicle is not returned with a full tank of gas, you will be charged for any gas used to refill along with a $5 surcharge.

Yes, we hold your rental deposit with an authorization on your credit card for the deposit on the day of your ride. $1800 hold for off-road RZR vehicles and an $850 hold for slingshot rentals. We require one hold per vehicle.

Once you return the vehicle and it is cleared by inspection then the deposit hold is released. Rental fees are charged at the beginning of the cancellation window dependent on the number of vehicles you have reserved.

Please note that for bookings made online the rental fees are charged at the time of booking.

We require all renters to purchase Premium Insurance to provide third party liability. The cost is $35 per vehicle. This insurance lowers your total deductible/deposit to $1800. For more information on the deductible please read the section above: "Do I need to pay a deposit?"

Customers will receive a full refund or credit if notice is given prior to 72 hrs before the day of the booked ride. No refund will be given within 72-hours of the reservation date. Customers with reservations that have 3 or more vehicles are required to give cancellation notice 1 full calendar week prior to the reservation date. No refund will be given within 1 full calendar week of the reservation date. Customers in contract must provide cancellation notice according to their contract cancellation date provided. Customers will also receive a full refund or credit in case of operator cancellation due to unforeseen circumstances at owner discretion. Contact us by phone to cancel or reschedule your reservation. No-shows will be charged full price.

Over the Thanksgiving and Christmas Holiday period rides may be subjected to holiday pricing. Increase in rates averages around $50 per vehicle. Actual price increase is dependent on vehicle type, rental length, and availability.

Holiday dates are from November 18 through November 26, and December  19 through December 31. 

We are closed both Christmas and Thanksgiving day.

Tucson Adventure Rentals reserves the right to substitute similar or better vehicles for your reservation. While we attempt to always provide the vehicle requested, the rugged nature of our experience often requires unscheduled maintenance or removal of a vehicle for safety reasons. Tucson Adventure Rentals appreciates your understanding as we strive to give you the best and safest off-road adventure experience possible.