How old do you have to be to rent a vehicle?
You need to be 18 or older and hold a full and valid drivers licence to be able to rent/operate a vehicle.
Do I need to pay a deposit?
Yes, we hold your rental deposit with an authorisation on your credit card for the deposit amount plus ride fees. Once you return the vehicle and it is all cleared then the rental fees are charged to your card and the deposit returned. Please note that for bookings made on line the rental fees are charged at the time of booking.
Do I need to purchase insurance?
We require all renters to purchase Premium Insurance to provide third party liability as well as Damage Waiver with a deductible of $1600.
What is the fuel policy?
Vehicles go out with a full tank and should be returned the same way. There is a $5 surcharge on the pump price of the gas if we need to gas the vehicle up. The vehicles all use 91 Octane (Premium).
How easy are the vehicles to drive?
The vehicles are very easy to drive and have automatic transmissions. You will be given a thorough pre-ride briefing to explain how they operate.
Will I get lost out on the trails?
We can never say never but each vehicle is equipped with a GPS Navigation system (dash mounted tablet) and the trail map for your riding location will be pre-loaded. In the event you do not return by the expected time we do have a number of procedures to come and find you with the last resort being an alert beacon which will mount a full search and recovery operation to your location.
What if I have never ridden before?
We all have to start somewhere and our trails cater for all levels of riders. We also provide guided tours which will ensure you see the best our backyard has too offer but will also keep you firmly in your comfort zone.
How safe is riding the trails?
Riding out on the trails is a fun and exhilarating experience but you do need to be careful and pay attention to what is around you. There are inherent risks involved with trail riding and common sense is a must. Prior to sending you out for your adventure we will give you a thorough briefing as we want you to have nothing but a great and safe ride.
What should we wear and bring?
We get a lot of sun in Southern Arizona so we always suggest packing your sunscreen even in winter. People should wear long sleeves and long pants with closed toed shoes, especially if you want to take a wonder around our beautiful backyard. You should bring plenty of water and trail type snacks and or a packed lunch.
What are your cancellation Policies?
Customers will receive a full refund or credit with 1 week or more notice of cancellation, a 75% refund or credit within 1 week to 24 hours notice of cancellation. No refund will be given within 24-hours of reservation date. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or reschedule your reservation. No-shows will be charged full price.
Do you have High Season/Holiday Rates?
Over the Thanksgiving and Christmas Holiday period we do have a $25 surcharge per ride. Dates are from 11.23.20 to 11.30.20 and 12.23.20 to 01.03.21. We are also closed on 12.25.20.
Vehicle Substitution Policy
Tucson Adventure Rentals reserves the right to substitute similar or better vehicles for your reservation. While we attempt to always provide the vehicle requested, the rugged nature of our experience often requires unscheduled maintenance, or removal of a vehicle for safety reasons. Tucson Adventure Rentals appreciates your understanding as we strive to give you the best and safest off-road adventure experience possible.
You need to be 18 or older and hold a full and valid drivers licence to be able to rent/operate a vehicle.
Do I need to pay a deposit?
Yes, we hold your rental deposit with an authorisation on your credit card for the deposit amount plus ride fees. Once you return the vehicle and it is all cleared then the rental fees are charged to your card and the deposit returned. Please note that for bookings made on line the rental fees are charged at the time of booking.
Do I need to purchase insurance?
We require all renters to purchase Premium Insurance to provide third party liability as well as Damage Waiver with a deductible of $1600.
What is the fuel policy?
Vehicles go out with a full tank and should be returned the same way. There is a $5 surcharge on the pump price of the gas if we need to gas the vehicle up. The vehicles all use 91 Octane (Premium).
How easy are the vehicles to drive?
The vehicles are very easy to drive and have automatic transmissions. You will be given a thorough pre-ride briefing to explain how they operate.
Will I get lost out on the trails?
We can never say never but each vehicle is equipped with a GPS Navigation system (dash mounted tablet) and the trail map for your riding location will be pre-loaded. In the event you do not return by the expected time we do have a number of procedures to come and find you with the last resort being an alert beacon which will mount a full search and recovery operation to your location.
What if I have never ridden before?
We all have to start somewhere and our trails cater for all levels of riders. We also provide guided tours which will ensure you see the best our backyard has too offer but will also keep you firmly in your comfort zone.
How safe is riding the trails?
Riding out on the trails is a fun and exhilarating experience but you do need to be careful and pay attention to what is around you. There are inherent risks involved with trail riding and common sense is a must. Prior to sending you out for your adventure we will give you a thorough briefing as we want you to have nothing but a great and safe ride.
What should we wear and bring?
We get a lot of sun in Southern Arizona so we always suggest packing your sunscreen even in winter. People should wear long sleeves and long pants with closed toed shoes, especially if you want to take a wonder around our beautiful backyard. You should bring plenty of water and trail type snacks and or a packed lunch.
What are your cancellation Policies?
Customers will receive a full refund or credit with 1 week or more notice of cancellation, a 75% refund or credit within 1 week to 24 hours notice of cancellation. No refund will be given within 24-hours of reservation date. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or reschedule your reservation. No-shows will be charged full price.
Do you have High Season/Holiday Rates?
Over the Thanksgiving and Christmas Holiday period we do have a $25 surcharge per ride. Dates are from 11.23.20 to 11.30.20 and 12.23.20 to 01.03.21. We are also closed on 12.25.20.
Vehicle Substitution Policy
Tucson Adventure Rentals reserves the right to substitute similar or better vehicles for your reservation. While we attempt to always provide the vehicle requested, the rugged nature of our experience often requires unscheduled maintenance, or removal of a vehicle for safety reasons. Tucson Adventure Rentals appreciates your understanding as we strive to give you the best and safest off-road adventure experience possible.
